• Trustees x 2 (Public Relations/Communications and Healthcare)

    Mermaids UK

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Dear applicant,

Thank you so much for your interest in our Charity and becoming a Trustee.

Mermaids is the only UK-wide charity working to support thousands of transgender or gender non-conforming children, young people and their families. Mermaids overarching aim is to create a world where gender diverse children and young people can be themselves and thrive; to this end, our goal is to relieve the mental and emotional stress of all those aged 19 years and under who are gender variant, as well as to promote education and awareness.

We offer information, support, friendship and shared experiences to young people and their families, as well as providing some local and national opportunities to meet others. We achieve these charitable aims through our helpline as well as training, parent and teenager support groups and a wide variety of events, all supported by our volunteers.

We have over 2,000 parents and teens accessing our various services as well as delivering training to schools and businesses nationwide.

You will be joining us at an exciting and pivotal time for Mermaids as we are growing rapidly and moving forward with professionalisation of all of our operations. By becoming a Trustee of Mermaids you will become part of our national network of volunteers, assisting with residential weekends, corporate relationships and organisational decisions.

This year, we are investing in a review of the Board, and have identified skills needed to give us the best outcomes for the future. The Board has undergone significant changes in the past six months and are now looking to expand both the knowledge base and the diversity of our trustees.

Best wishes,

Susie Green
Chief Executive 

ABOUT Mermaids UK

Mermaids was founded in 1995 by a group of parents brought together by their children’s longstanding gender incongruence, since then Mermaids has evolved and grown to meet demand and offer appropriate resources to young people, their families and carers, and professionals working with gender variant young people. Mermaids is a unique ground-breaking charity that supports some of the most marginalised young people; empowering them to live the lives they want to live and ensuring that no young person feels isolated. 

Mermaids works to reduce isolation and loneliness for gender variant and transgender children, young people and their families. Mermaids also empowers families and young people with the tools they need to negotiate the education system and health services. Reducing suicidality and self-harm in the young people who contact Mermaids is important, as is improving awareness, understanding and the practices of GP’s, CAMHS, Social Services and other professionals.

Mermaids provides the following services:

  • A helpline aimed at supporting transgender youth up to and including the age of 19, their families and professionals working with them. The helpline offers emotional support, a gateway to the parents and teens forums, information about current legislation and protections under the law, plus signposting to training and resources. The helpline is operated by volunteers and is open Monday - Friday; 9am-9pm. 

  • Youth Forums are safe spaces for gender diverse and/or transgender young people between 12 and 19 years old, to ask questions, talk about concerns, questions, feelings, and share experiences with others in the same or similar circumstances.  This forum has grown from a starting point of 3 members to over 300 and is operated with the safety and security of the group at the core. Information remains confidential for the protection of members and information is accessed by members of Mermaids' moderation team only.

  • Parent Forums work in the same way and provide a safe place for parents and carers of gender diverse and/or transgender young people to connect and share their experiences. This group has grown from 9 members to over 1,000. These forums create a sense of community for families and young people to contact one another and know they are not alone. 
  • Local groups are active in a number of locations nationwide and this is growing all the time, currently local groups are based in Birmingham, Isle of Wight, Leeds, Liverpool, Malvern, Manchester, Newcastle Under Lyme, Reading, Wiltshire, Glasgow, Edinburgh, Perth, and Elgin. Families including younger children and teens aged 16 or over attend, and they have to be members of Mermaids, and undergone the checks required to join either the parents or teens groups. 

  • Residential weekends are organised around the UK for families and teens aged 16 or over. This is to inform both young people and their families to be able to deal with all manner of difficulties that arise from their trans status. Coupled with this is the ability to meet others in a supportive environment without the need to explain or justify themselves.  This is invaluable to the families and young people.  

The value of the support Mermaids gives to families and young people, has been recognised by numerous awards:

  • Sparkle Charity of the Year 2016
  • National Diversity Awards Charity of the Year 2016
  • Pink News Awards Charity of the Year 2016
  • Children and Young People Award Charity of the Year 2016
  • European Diversity Awards Charity of the Year 2016
  • Excellence in Diversity Awards Diversity Champion Award in the Charity sector 2017 for Mermaids CEO, Susie Green,
  • Winner of the British LGBT Awards 2018 for Outstanding Contribution to LGBT+ Life for Mermaids CEO, Susie Green

For more information about Mermaids, please view the following links and attached documents:

Our Website 

Our 2018 Accounts 

Testimonials of Parents 

Young Voices


Trustees (Public Relations/Communications and Healthcare)
Organisation: Mermaids UK
Role Type:
Central London

Transgender rights are human rights. Peridot Partners is delighted to be working with Mermaids, one of the most progressive charities in the UK, to recruit two new Trustees.

This is a unique opportunity to be part of an incredible award-winning charity supporting thousands of transgender and gender non-conforming young people and their families to overcome isolation and loneliness.

Mermaids is the only charity working with transgender children and their families under 11 as well as young people up to 19. They do this through a national helpline, signposting, training and 1-2-1 direct support. 

The Board of Trustees at Mermaids UK is small and perfectly formed but is now looking to grow and respond to the needs of its service users. As the charity has grown significantly over the last three years, so has the need for expert governance.

We are looking for people who are passionate about improving the lives of trans and gender diverse children and young people. This passion will have come through lived experience or supporting trans rights. We’re also looking for people who have experience either as a Trustee, or as a senior leader, with a charity that has expanded their income, services and operations. Although we would welcome a broad range of skills to enhance our board we will be able to offer training and development to the right people joining us. Two areas of development for us are PR and Communications, and Health or Social Care.

PR, media and communications Trustee:

Firstly, we’re looking for a PR, media and communications expert. You’ll give guidance and support to the CEO and management team. You’ll be unflappable and resilient with a proven track record of working at the highest level in communications. Through your career experience, you’ll understand the type of attention that a high-profile charity receives and advise on the best way to channel that profile to support the aims of the organisation. 

Healthcare Trustee:

You’ll be a senior professional in healthcare. You’ll understand the challenges navigating the NHS for vulnerable and minority groups as well as the positive the mechanisms for change. We’re not looking for an expert in transgender services - you could be a specialist in mental health or adult healthcare but you will be passionate about supporting young people and their families to access the care and support they need.

As our expert in healthcare you’ll help the charity improve awareness, understanding and practices of GP’s, CAMHS or Social Services and other professionals.

Time commitments and induction:

The Board usually meets four times a year in London and reasonable expenses will be provided. We expect your time commitment to be one day a month, spread over a couple of hours a week. Typically that might be responding to emails or communicating directly with the CEO.  A Trustee term is three years, with the opportunity to stay on for a second term.

All Trustees will be expected to take part in our helpline training so they have a real understanding of the support we give, as well as attend one of our residential weekends. You will also be required to have an enhanced DBS check.

For an informal chat, please arrange a time to talk to Peridot Partners Managing Director, Grant Taylor on grant@peridotpartners.co.uk or advising consultant, Jennifer Horan on Jennifer@peridotpartners.co.uk

In the first instance, we will ask you to send your CV and a link to your LinkedIn profile before we arrange a chat. Prospective trustees will be invited to meet with Peridot Partners before submitting an application.

Closing Date: Monday 11th March 2019. 





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