• Director of INCOME & Communications

    Lewis-Manning Hospice

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Welcome from elizabeth Purcell, Chief executive officer

Dear Applicant,

Thank you for your interest in Lewis-Manning Hospice and for considering applying to be our next Director of Income & Communications.  I am delighted that you are considering joining us at what is a very exciting and important time.

Lewis-Manning Hospice is a charity providing the highest quality care, free of charge, to people living with life limiting illness in Poole and Bournemouth as well as the surrounding towns and villages. We offer a range of services run by our team of palliative care nurses, which includes End of Life Care, Day Hospice (specialist nursing care, physiotherapy, creative arts and complementary therapy), Lymphoedema Clinic, Better Breathing Clinic and Physiotherapy Clinic.

We partner with local hospitals and nursing homes, and are very fortunate to be held in high regard by the local community we support. Our aim is to reach more people in the local community and to be able to offer a wider range of support services to those with a life limiting condition, their families and carers. To achieve this, we must look at the way we operate and how we develop our services to meet the needs of our patients, many of them with multiple complex conditions.

I joined Lewis-Manning Hospice as Chief Executive in October 1998. In 2013, we moved to a new state of the art building overlooking Poole Bay and Brownsea Island. We are proud of our wonderful hospice and the work of our staff, and have a contract with the local CCG for 12 beds.

The last 18 months has seen a huge change in our fundraising function. Our interim Development Director has restructured the team, bringing in some fantastic new fundraising talent across major donor, corporate, events and community fundraising. We have developed a new fundraising strategy, and have renewed focus on our income generation.

We are now looking for a new Director of Income & Communications to lead our fundraising team to raise the vital income that allows us to continue to provide the highest level of care and services to our patients, their families and friends. It costs £2.95m every year to run the hospice, with about a quarter from the NHS and the rest made up from our voluntary income.

The purpose of this role is to ensure we raise vital income whilst at the same time look for exciting and innovative ways to diversify and increase our funding in order to extend our reach. You will not be alone in this mission, and our team will work with you closely to provide support and guidance where necessary. Our fundraising has great potential, and we need somebody to realize this and to encourage us to be as passionate about our fundraising as we are about the care we provide. I am looking for energy, creativity and strong leadership skills.

We have worked hard to embed our Hospice Values in all we do and we seek a candidate with the right values, skills and expertise to take the Fundraising Department on to the next level. This role will be a key member of our executive team and we would love to hear from you if you are excited by the prospect of leading our fundraising income generation to new heights.

I look forward to meeting you at interview stage.

Yours sincerely,

Elizabeth Purcell,
Chief Executive Officer

ABOUT Lewis-Manning Hospice

Lewis-Manning Hospice cares for patients with life-limiting conditions from diagnosis to end of life, providing extraordinary care and personal support for both patients and their families. They are the only local non-NHS hospice, providing specialist care for Poole, Bournemouth and the surrounding areas.

The need for the hospice and all it provides is urgent and growing. Every day people are dying in a busy hospital ward or isolated at home when they could be in the compassionate and tranquil environment of Lewis-Manning Hospice.

Lewis-Manning Hospice has a dedicated, multi-disciplinary team helping those who need emotional, practical and spiritual support as well as end of life care. They believe care is as much about the individual as the condition, focusing on the little things that mean so much to people in their final days. Whether it’s recreating favourite meals for patients, or creating special last memories for their families, staff take pride in showing what can be achieved when you take time to care. They ensure everyone they care for lives the best life possible before they die and that families are supported every step of the way.

Core Services

End of Life Care (In Patient Unit)

Lewis-Manning provide holistic end of life care which addresses three key needs at the end of life: psychological distress, physical pain and spiritual growth. Patients stay in well designed and well equipped bedrooms that seek to create a ‘home from home’ environment. The highly qualified nurse led team are supplemented by doctors who are able to advise and become involved as needed. There are currently six beds open with plans to extend to twelve in the future.

Day Hospice

The day hospice is Lewis-Manning’s longest running service. Many patients attending the day hospice are able to live at home but need the support, companionship and advice that the day hospice provides. It is staffed by an experienced team including specialist nursing staff, physiotherapists, health care assistants, creative artists and a chef. Patients can see a counsellor for emotional support. If requested, they can also see a priest or chaplain.

During the day, patients can take part in a range of activities such as art therapy or mindfulness which allows them a chance to enjoy life and socialise with others. Many patients report that the day hospice is invaluable for combating loneliness and that it helps to talk to others in a similar situation.

Family members and carers also benefit from the day hospice as it allows them respite time safe in the knowledge their loved ones are in a safe and caring place.

Specialist Outpatient Clinics

There are two specialist outpatient clinics at Lewis-Manning which anyone suffering from a life limiting illness can attend and receive specialist treatment.

Better Breathing Clinic

The Lewis-Manning Better Breathing Clinic is an outpatient clinic, helping people with respiratory conditions get more out of their lives by teaching them strategies to manage the distressing symptoms associated with breathlessness. The aim of the clinic is to assist people in gaining stronger control of their breathing by using coping strategies, in addition to their current medication. The Better Breathing Clinic is run by a chartered physiotherapist, who specialises in respiratory care, and supported by a key worker who is a registered nurse and qualified counsellor with a special interest in respiratory care.

Lymphoedema Clinic

The lymphoedema clinic at Lewis-Manning Hospice provides treatment and support for patients with secondary lymphoedema due to cancer and / or its treatment.  Referrals to the clinic are accepted from healthcare professionals, general practitioners, consultants and specialist doctors and nurses working with people who have cancer. Assessment and treatment is carried out by nurses trained and experienced in the management of lymphoedema.  A physiotherapist is also available for consultation.

Funding

All of the services offered at Lewis-Manning Hospice are free to patients and their carers. This year, the NHS is expected to fund less than a quarter of the care that is provided meaning that the hospice needs to find the funds for the care of 3 out of every 4 patients. The support and involvement of the community is therefore vital to their work and the sustainability of the hospice.

The beautiful coast and country, mild climate and vibrant community of Poole and the surrounding areas attract large numbers of people in later life. In 2009, almost 21% of Poole’s population was aged 65 and over but by 2020 it is predicted that that will rise to almost a quarter. This brings particular pressures to the health system in our community, not least in the provision of compassionate, dignified and appropriate end of life care.

National studies show that when asked, 55% of people in the very last stages of life want to die in a hospice where they and their families can receive the personal, bespoke care they need. Sadly, the need is often exceeds what is available and with only two hospices in the East Dorset area, most people do not have that option.

Vision

“Time to Care”.

Being diagnosed with a life-limiting condition is devastating. This is made considerably worse when patients and families cannot get the kind of personal care and support they need as they try to come to terms with their diagnosis and its implications. But it doesn’t need to be like that.

Lewis-Manning Hospice believes that everyone should be able to get the help they need, when they need it most and no-one should feel alone. Nothing is too much trouble for the dedicated team, and nurses have the time to care for patients and give them the attention that they deserve.

Mission

Lewis-Manning is a hospice for all. The original house and site was gifted by Marjorie Lewis-Manning to provide a hospice for her community and this dream is now being realised.

Lewis-Manning Hospice continues her legacy by:

  • Providing supportive and palliative care services to the local community.
  • Treating every person and every day as special and ensuring that each person knows that they matter.
  • Ensuring appropriate information and support is available to enable patients and carers to make informed choices.
  • Providing the best quality and most appropriate range of supportive therapies.
  • Raising awareness of what living with a life-limiting illness means, through education and sharing of information with patients, their families and the community as a whole.
  • Minimising anxiety and fear by accepting death as part of life.
  • Providing a range of services which enable individuals to live their lives to the full.
  • Helping to control pain, manage symptoms and promote acceptance.

about the role

Director of Income & Communications, Lewis-Manning Hospice
Salary: up to £55,000.
Location: Poole, Dorset.

Lewis Manning Hospice is a highly regarded independent charity providing comprehensive end-of-life healthcare for the Poole and Bournemouth community. Building on the foundations of more than 25 years, we support and care for people with life-shortening illnesses, their families and carers. Our core services include a 12 bed in patient facility, and a wellbeing Day Hospice service which aims to help support adults living with cancer and other life-threatening illnesses in co-operation with the wider multi-disciplinary team involved in their care.

The hospice is a registered charity receiving around 25% of its funding from the NHS. We rely on the generosity of our local community to fund the hospice and this comes from individuals, events, local businesses, trusts, schools, community groups, our shops, our lottery and Gifts in Wills.

We are currently looking to recruit a Director of Income & Communications who embodies the values of our hospice, understands the future challenges and opportunities for fundraising and is passionate about supporting people.

Coming from a background in the charity sector, you will have multi-income stream experience as well as a track record of leading and developing a team of fundraising professionals. We are so grateful to our wonderful supporters and volunteers, and we need an excellent relationship builder, committed to the highest possible levels of donor stewardship to continue these relationships and forge new ones. 

Our fundraising team has recently been appointed and we have a number of exciting opportunities for innovation and ideas and we are looking for somebody with fresh perspective to grow our income base. To do this you will need entrepreneurial flair and a positive approach to deliver in a challenging yet highly rewarding environment. The area of Poole and Bournemouth is affluent, and we need a passionate fundraiser to share the great stories of the work we do to inspire local supporters.

The right candidate will be able to demonstrate how they work effectively with a range of stakeholders including the Chief Executive, Board of Trustees, volunteers, staff and partners.  We are seeking somebody who can also evidence delivering highly effective income strategies, together with the strong management of staff. It is not essential for this person to come from the hospice sector, although an understanding of hospice funding will be important.

On a personal level, we are looking for a collaborative yet persuasive individual who will inspire and lead from the front. The work that we do is humbling, and we enjoy constant reminders of why we are here. As an executive team, we want to challenge each other to be the best we can be. Honesty and openness are values we hold dear.

Overall, this is a fabulous opportunity to engage with the local community and to lead income generation for a charity that is held in high regard in the community and area.

If you would like to have an informal conversation about the role you can contact Liz Holderness, Director of Research at Peridot Partners on liz@peridotpartners.co.uk or 07872 031079.

Closing date for applications is noon, Monday 2nd October.

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Contact Details

Peridot Partners
The Stanley Building
7 Pancras Square
London N1C 4AG

Telephone:
020 3036 0623

Email:
response@peridotpartners.co.uk